ACCL App Support

Get help with the ACCL mobile application

Email: info@accl.group-qa.com

Phone: 09612 130130

Working Hours: Sunday to Thursday, 9:00 AM – 6:00 PM (Bangladesh Standard Time)

Common Issues

  • Forgot password — Contact your Admin or Head Office to reset your 4-digit PIN.
  • Not receiving notifications — Check your device notification settings and make sure the app is allowed to send notifications.
  • Cannot see tickets — Your account may not have the correct role assigned. Contact your Admin.
  • App not loading — Check your internet connection and try restarting the app.

To request account deletion:
Send an email to info@accl.group-qa.com with subject “Account Deletion Request” and include your registered phone number.

For any other technical support or account-related issues, please reach out to us using the contact details above.